Privacy Policy | Rampfox

1. Information We Collect

We collect information you provide directly: name, email, company details, and payment information (processed by Stripe). We also collect usage data including page views, feature usage, and device information.

2. How We Use Your Information

We use your information to: (a) provide and maintain the Service; (b) process payments; (c) send transactional emails (order confirmations, password resets); (d) improve the Service; (e) respond to support requests.

3. Data Storage and Security

Your data is stored on secure, encrypted cloud infrastructure. Media files use encrypted object storage with global CDN delivery. Database records are encrypted at rest and in transit. All connections use TLS/SSL encryption.

4. Third-Party Services

We use the following third-party services to operate the platform:

Payment processor (PCI-DSS compliant)
Email delivery service
Cloud storage provider
Application hosting platform
Database hosting provider

Each third-party service has its own privacy policy. Contact us for specific provider details.

5. Cookies

We use essential cookies for authentication (session tokens). We do not use advertising or tracking cookies.

6. Data Sharing

We do not sell your personal information. We share data only with the third-party services listed above, as required to provide the Service, or when required by law.

7. Your Rights

You have the right to: (a) access your personal data; (b) correct inaccurate data; (c) request deletion of your data; (d) export your data; (e) withdraw consent. To exercise these rights, contact us at the email below.

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we permanently remove your data within 30 days, except where required by law to retain it longer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email.

10. Contact

Questions about this policy? Contact us at support@rampfox.com.