Guide

Head to the signup page and enter your name, email, company name, and a password. You'll land on the onboarding wizard which walks you through branding, your first service, and inviting an agent. No credit card needed.

You'll go through a quick 4-step onboarding: company details, branding (logo and colors), creating your first service, and optionally inviting an agent. After that, you're on the dashboard ready to receive orders.

Your booking page is live the moment you create a service. Share the link from your dashboard (under the order form section) with agents or embed it on your website. Agents can pick services, choose times, and submit orders directly.

Yes. Go to Contacts and add them manually, or use the Public API (Enterprise plan) to bulk import. Each contact can be linked to an agent portal account with a single click.

The main dashboard shows your recent orders, upcoming shoots on the calendar, revenue stats, and quick-action buttons for creating orders or adding properties. The sidebar gives you access to every section.

Use the sidebar on desktop or the bottom tab bar on mobile. Main sections include Orders, Properties, Calendar, Contacts, Invoices, and Settings. Each page has filters and search built in.

The dashboard adapts to your plan tier. Free plans see core features, while paid plans unlock scheduling, invoicing, integrations, and more. Settings lets you configure branding, availability, email templates, and payment preferences.

Click 'New Order' from the Orders page. Select or create a property, pick a client, choose services, set a date, and submit. You can also let agents submit orders directly through your booking page.

Orders move through: Draft, Pending, Confirmed, Scheduled, In Progress, Editing, Ready for Review, Delivered, and Completed. You can also Cancel or put orders On Hold. Status changes trigger automatic emails to the client.

Open the order, upload your media to the property, then click Deliver. This generates a branded gallery page, creates delivery links (one for the agent, one vendor-safe), and sends the delivery email automatically.

Yes. On any order's detail page, click the Clone button. It creates a new draft with the same property, client, and services pre-filled. Great for repeat clients or re-shoots.

Properties are created automatically when you create an order with a new address. You can also create them manually from the Properties page. Each property gets a unique delivery page slug.

Open a property, scroll to the media section, and drag and drop your files. Photos upload directly to cloud storage for speed. Thumbnails and web-optimized versions are generated automatically.

Photos: JPG, PNG, HEIC, WebP (max 50MB each). Videos: MP4, MOV (max 1GB). Floor plans: JPG, PNG, PDF, SVG (max 50MB). All formats are processed into web-optimized versions automatically.

Yes. Drag and drop photos in the media grid to reorder them. The sort order is reflected on the delivery page. You can also set a hero image that appears prominently at the top of the gallery.

Go to Settings > Scheduling. Set your weekly hours for each day (e.g., Mon-Fri 8am-5pm). These hours appear as available slots on your booking page. You can also block specific dates for holidays or time off.

The Calendar page shows all scheduled shoots in week or day view. Click any shoot to open the order. You can drag shoots to reschedule (if your plan supports it). Automatic email reminders go out before each appointment.

If you have multiple photographers on your team (Starter+), auto-assign distributes new orders to available team members. It considers availability, existing bookings, and optionally travel time between shoots.

Yes. Go to Settings > Integrations and connect your Google Calendar. Scheduled shoots will sync both ways. There's also an iCal feed URL you can subscribe to from any calendar app.

A contact is a CRM record (name, email, phone, company). An agent is a contact with a portal login. When you create an agent contact and send a portal invite, they get their own login to place orders, view galleries, and check invoices.

Create a contact with the Agent role, or edit an existing contact and toggle 'Send portal invite'. They'll receive an email with a link to set their password and access your branded agent portal.

Agents can place new orders through your booking form, view their order history, check schedules on the calendar, download delivered photos, view and pay invoices, and manage their own branding settings.

Yes. Create Pricing Groups (Pro+) and assign agents to them. Each group can have custom prices per service, overriding your standard rates. Great for VIP clients or volume discounts.

When you deliver an order, an invoice is automatically generated (unless disabled). It includes all line items, tax calculations, and a pay-online link. Invoices can be sent on delivery or manually at any time.

Go to Settings > Payments and connect Stripe. Once connected, invoices include a 'Pay Now' button that accepts credit/debit cards and ACH. Payments are deposited directly to your bank account via Stripe.

Yes. In Settings > Payments, toggle 'Disable auto-invoicing' to stop invoices from generating on delivery. You can also disable it per-contact for specific clients who pay differently.

Set default payment terms in Settings > Payments (e.g., Due on Receipt, Net 7, Net 14, Net 30). You can override terms per contact. Overdue invoices are flagged automatically.

Each property gets a branded gallery page at a unique URL. It shows your photos in a beautiful layout with your logo, colors, and company name. Agents can view, download individual photos, or grab everything as a ZIP.

Agent links (Full Access) allow viewing and downloading all photos. Vendor links are view-only: vendors can browse the gallery but can't download, right-click, or access raw files. Perfect for sharing with listing platforms.

Yes. When creating or editing a delivery link, you can set a password and/or an expiry date. The viewer will need to enter the password before accessing the gallery.

After delivery, use the Share button on the property page. You can copy the link directly, send it via email through the platform, or use the vendor share option for view-only access.

Go to Settings > General. Upload your logo, set your primary brand color, and enter your company details. These apply across your booking page, delivery galleries, emails, invoices, and the agent portal.

Yes, on Pro plans and above. Go to Settings > Domain, enter your custom domain (e.g., photos.yourbrand.com), and add the DNS records shown. SSL is provisioned automatically.

On Business plans and above, you can send emails from your own domain (e.g., hello@yourbrand.com). Set up starts with a simple email confirmation. For full deliverability, you can add DKIM authentication via DNS records.

Free and Starter plans show a small 'Powered by Rampfox' line in email footers. Pro plans and above remove this entirely for clean, fully branded emails.

There are 15 email triggers: order confirmation, booking confirmed, shoot scheduled, delivery notification, invoice sent, payment received, reschedule request, password reset, welcome email, portal invite, and more. Each can be customized.

Go to Settings > Email Templates (Pro+). Click any template to open the editor. You can change the subject line and body content using variables like {{agentName}}, {{propertyAddress}}, and {{orderNumber}}. Preview before saving.

Yes. In the template editor, click 'Send Test' to send a preview to your own email address. It uses sample data so you can see exactly how the email will look to your clients.

Yes. Each template has a 'Reset to Default' button that reverts to the built-in version. Your customizations are saved separately, so you can always go back.

Go to the Services page and click 'Add Service'. Enter a name, description, price, estimated duration, and delivery timeframe. Services appear on your booking page for agents to select.

Pricing groups (Pro+) let you set custom prices per service for different client segments. Create a group, set price overrides, then assign contacts to it. Their orders will use the group's pricing automatically.

Yes, on Pro+ plans. Go to Settings > Promo Codes. Create codes with percentage or fixed discounts, usage limits, and expiry dates. Agents enter the code during booking for the discount to apply.

On the Services page, click the service and toggle it to inactive. Inactive services won't appear on the booking page but are preserved for historical orders. You can't delete a service that has orders attached.

Currently: Stripe (payments), Google Calendar (scheduling sync), CubiCasa (automated floor plans), and Hnry (contractor income and tax tracking for NZ/AU). More integrations are coming based on user feedback.

Connect your CubiCasa API key in Settings > Integrations. Delivered floor plans sync automatically and are matched to your properties by address. You can also manually browse and import floor plans from the property page.

If you're a contractor in NZ or AU, connect Hnry to auto-push income from paid invoices. It handles tax, deductions, and ACC levies so you don't have to track it manually.

Yes. Enterprise plans include full API access with API keys. The Public API supports listing and creating orders, contacts, properties, and invoices programmatically. Webhooks notify your systems of events in real time.

Upload photos to the property as you edit them. When ready, open the order and click Deliver. The gallery, delivery links, invoice, and notification email all happen in one click. No file sharing apps needed.

Keep it simple. Most photographers need 3-5 services (e.g., Standard Photos, Premium Photos + Video, Aerial, Floor Plans). Use clear names and descriptions so agents know exactly what they're ordering.

Upload the new media to the same property and re-deliver the order. The gallery updates instantly with the new photos. The agent gets a new delivery email if you choose to send one.

Start by inviting your top 3-5 agents. Send them a quick message explaining the portal with their login link. Once they see how easy it is to book, check status, and download photos, word spreads fast.